Privacy Policy

1. Information We Collect

We may collect the following information:

• Personal Information: Your name, email address, phone number, address, or other details you provide when contacting us or requesting service.
• Non-Personal Information: Browser type, device information, IP address, and general website usage data.
• Cookies and Analytics: We use Google Analytics 4 to measure site traffic. It sets cookies (such as _ga) to tell visits and sessions apart. We do not use it for advertising or to build profiles of you.
• Your analytics choices: We honor the Global Privacy Control browser signal. When your browser sends it, Google Analytics is not loaded at all. You can also install Google's Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
• Spam protection: Our contact form, on the home page and the contact page, uses Cloudflare Turnstile to check that a real person is sending it. Turnstile loads only on the pages with the form and is not used to track you across sites.
• Maps: Our location pages embed Google Maps so you can find our offices. Google may set cookies and collect usage data within the map. See Google's Privacy Policy at https://policies.google.com/privacy.

2. How We Use Your Information

We use the information we collect to:

• Provide pest control services and customer support
• Respond to inquiries and service requests
• Send service reminders, updates, or scheduling confirmations
• Improve website functionality and customer experience
• Comply with legal obligations

3. How We Share Your Information

We never sell your personal information, and we never share it for advertising.

We share it only with the service providers listed in section 1 that help run this website, and in the cases below:

• Work with trusted service providers who assist in operating our website, scheduling services, or processing payments (if applicable)
• Comply with legal or regulatory obligations
• Protect our rights, safety, or property when required

4. Your Privacy Rights

You have the right to:

• Request access to the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Opt out of non-essential communications

If you are a California resident, you also have the right to opt out of any sharing of your personal information for advertising. This site does not share your information for advertising, and enabling Global Privacy Control in your browser opts you out automatically. To exercise any of these rights, please contact us at service@diamondpestpro.com.

5. Data Security

We take reasonable steps to protect your personal information with appropriate security measures. However, no method of data transmission over the internet is 100% secure.

6. Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from children.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Diamond Pest Pro

Email: service@diamondpestpro.com

Phone: (910) 415-8155